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    FAQ

    How can I place an order? 

    To place an order, please follow these steps:

    • Go to Sryngar Website
    • Select the product you would like to buy
    • Add products to your cart
    • Choose or 'Add delivery address'. Use a preferred payment mode and confirm the order.

    Will the delivery be tried again if I'm not able to collect my order the first time? 

    We make sure that the delivery is re-attempted for next 3 working day if you can't collect your order the first time.

    The delivery of my order is delayed. What should I do? 

    On the rare occasion that your order is delayed, please check your email & messages for updates.  You can also track its status by visiting My Orders.

    What should I do if my order is approved but hasn't been shipped yet?

    Sryngar usually ship orders 1-2 business days before the delivery date so that they reach you on time. In case your order hasn't been shipped within this time please contact our Customer Support so that we can look into it.

    How do I know my order has been confirmed? 

    An e-mail & SMS will be sent once you've successfully placed your order.