1. USE OF THE PLATFORM
2. PRIVACY PRACTICES
3. YOUR ACCOUNT
This site is directed to be used by any age group or gender. We assume that any minor, if at all, accessing our Site is under the supervision of their guardians. Sryngar or its associates do not knowingly collect information from minors. You will be responsible for maintaining confidentiality of your account, password, and restricting access to your computer, and you hereby accept responsibility for all activities that occur under your account and password. You acknowledge that the information you provide, in any manner whatsoever, are not confidential or proprietary and does not infringe any rights of a third party in whatsoever nature.
If you know or have reasons to believe that the security of your account has been breached, you should contact us immediately at the 'Contact Information' provided below. If we have found a breach or suspected breach of the security of your account, we may require you to change your password, temporarily or permanently block or suspend your account without any liability to Sryngar.
4. PRODUCT & SERVICES INFORMATION
Sryngar attempts to be as accurate as possible in the description of the product on the platform. However, Sryngar does its best that the product description, colour, information or other content of the platform is accurate, complete, reliable, current or error-free. This is one of differential benefit we provide to our customers among other ecommerce/online shopping company. But anyhow if site shows some errors or inaccuracies, incomplete or not updated product/services, this is only either due to manual mistake or due to technical errors. The product pictures are indicative and are exact match of the actual product.
Sryngar reserves the right to correct, change or update information, errors, inaccuracies or omissions at any time (including an order/offer that has been submitted) without prior notice. Please note that such errors, inaccuracies or omissions may also relate to pricing and availability of the product or services.
5. PRODUCT USE & SERVICES
The products and services available on the platform, and the samples, if any, that platform may provide you, are for your personal and/or professional use only. The products or services, or samples thereof, which you may receive from us, shall not be sold or resold for any/commercial reasons.
We will conduct a thorough checking of products before delivering it to customer. Rarely, in case any products purchased / received / availed causes side effects or have defects or don’t suit you, please note that Sryngar is in no manner legally responsible for any manufactured side-effects or defects instead we will claim to our Vendors/Suppliers/Distributors or business partners on your behalf in order to compensate you. You should carefully read the individual terms and conditions in relation to the products and services and consult a specialist or our experts before the use of the same.
6. RECOMMENDATION OF THE PRODUCT& SERVICES
Any recommendation made to you in the site during the course of your use of the site is purely for informational purposes and for your convenience and does not amount for any endorsement of the product or services by Sryngar or any of its associates in any manner.
7. PRICING INFORMATION
Sryngar strives to provide accurate product and pricing information, however it may change due to external factors which will be updated from time to time. We tag the price of the product on our site making it more transparent which will enable you to make the order without getting secondary doubt. Without limiting the generality of Clause (Cancellations, Refunds and Returns) below, if a product/service is listed at an incorrect price or with incorrect information due to any technical error, Sryngar shall have the right, at its sole discretion, to refuse or cancel any orders placed for that product/service, unless the product has already been delivered or the service has already been availed by you. In the event that an item is wrongly priced, Sryngar may, at its discretion, either contact you for instructions or cancel your order and notify you of such cancellation. Unless the product ordered by you has been delivered and the services are availed, your offer will not be accepted and Sryngar will have the right to modify the price of the product/ service and contact you for further instructions using the e-mail address provided by you during the time of registration or placing of order, or cancel the order and notify you of such cancellation. In the event that Sryngar accepts your order the same shall be debited to your credit card/debit card account and duly notified to you by email that the payment has been processed. The payment may be processed prior to Sryngar’s dispatch of the product that you have ordered. If we have to cancel the order after we have processed the payment, the said amount will be reversed to your credit / debit card account which will occur only in rare occasions.
Prices and availability of the products and services provided or offered on the site are subject to change without prior notice and at the sole discretion of Sryngar. Sryngar may revise and cease to make available any product/ services at any time. In the event, Sryngar is unable to deliver the product to you on time or at all, you will be notified by an e-mail and your order will be automatically cancelled due to unavailability of the product or at your instructions due to failure to deliver the product on the expected time of delivery by our delivery partners. Sryngar shall not be liable to pay for any damages in such an event owing to cancellation of the order or delay in delivery.
8. CANCELLATIONS, REFUNDS AND RETURNS
Please refer to our Cancellation, Refunds and Returns Policy provided on our Site.
9. MODE OF PAYMENT
Payments for the products available on the Site may be made in the following ways:
10. SHIPPING AND DELIVERY
Please refer to our Shipping and Delivery Policy provided on our Site, as amended from time to time.
11. CHAT FUNCTIONALITY
The Chat Functionality has been provided to help you with any and all site related queries. Any use of this service shall be subject to the following conditions:
You may proceed further and chat with our online customer care executive only if you agree to the above terms and conditions.
12. USER CONTENT
We have updated and upgraded our site by considering all internal and external factors lawfully. But, you are not allowed to use the website in any way that causes, or is likely to cause, the site or access to it to be interrupted, damaged or impaired in any way. You are strictly not allowed to engage in activities that could harm or potentially harm the site, its employees, officers, representatives, stakeholders or any other party directly or indirectly associated with the site. You understand that you, and not us, are responsible for all electronic communications and content sent from your computer to us and you must use the site for lawful purposes only. You are strictly prohibited from using the site for;
13. INTELLECTUAL PROPERTY RIGHTS
The "Sryngar” name and logo, design marks and slogans are the trademarks, logos or service marks of Sryngar. All other marks provided on the site are the property of their respective companies and business clients including Vendors/Distributors/Wholesalers. Access to this site does not authorize anyone to use any marks in any manner. Marks displayed on this site, whether registered or unregistered are the intellectual property of their respective owners, and Sryngar shall not be held liable in any manner whatsoever for any unlawful, unauthorized use of the marks.
Sryngar and its suppliers/licensors expressly and exclusively reserve all the intellectual property rights in all text, programs, products, processes, technology, content, software and other materials, which appear on this site, including its looks and feel. The compilation (meaning the collection, arrangement and assembly) of the content on the site is the exclusive property of Sryngar and are protected by the laws of Federal Democratic Republic of Nepal and International treaties. Consequently, the materials on this site shall not be copied, reproduced, duplicated, republished, downloaded, posted, transmitted, distributed or modified in whole or in part or in any other form whatsoever, except for your personal, non-commercial use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying, reproducing, duplicating, republishing, posting, transmitting, distributing or modifying.
14. LIMITED LICENSE
Sryngar reserves the right, at any time, without notice, and at its sole discretion, to terminate your license to use the site and to block and prevent your future access to this site.
15. REPRESENTATIONS AND WARRANTIES
Sryngar shall not be liable for any loss suffered in any manner by the user as a result of depending directly or indirectly on the depiction of the Content on this site.
Sryngar shall have the right, at any time, to change or discontinue any aspect or feature of the site, including, but not limited to, content, hours of availability and equipment needed for access or use. Further, the site may discontinue disseminating any portion of information or category of information. Sryngar does not accept any responsibility and will not be liable for any loss or damage whatsoever arising out of or in connection with any ability/inability to access or to use the site.
Sryngar through the site intends to provide its users with general information about beauty, healthcare, fashionable & traditional apparels, foot wears, etc. along with the information about its quality, manufacturers, and vendor/distributor and user manuals. The site encourages its users to interact with Sryngar and its employees by asking questions that enables the user to obtain information of a general nature pertaining to these related topics. The postings on the site or on social networking sites, including the site’s Facebook page, or any information provided over chat or e-mails exchanged with Sryngar, its employees or representatives (collectively referred to as "Information ") which are in furtherance of any communication made by the user with Sryngar, its employees or representatives is based on the background provided by the user. The information is not intended to constitute personal medical suggestion or be used for any medical diagnosis or treatment. While Sryngar takes reasonable care to ensure that the information is accurate, Sryngar makes no representation and takes no responsibility for the accuracy, completeness, appropriateness or usefulness of the information. For any specific medical conditions or issues, users are advised to seek opinion from a certified medical practitioner. In the event any user relies on the information provided by Sryngar or its representatives/ employees, he/she may do so at its own risk. Under no circumstances will Sryngar, its employees, representative or affiliates be liable for the information or the consequences of relying on such information.
In keeping with Sryngar's objective of providing its users with general information about its products and services, Sryngar engages experts having knowledge of in their respective fields ("Experts ") to respond to queries posted by users. Any information provided by the experts, either over the site, through e-mails, chat rooms or on social networking sites, including the site's Facebook page (collectively referred to as "Expert's Opinion") is based on the Expert’s personal opinion. The Expert's Opinion is not intended to constitute personal medical suggestion or be used for any medical diagnosis or treatment. Sryngar will be more careful in the selection of expert members but does not make any representation and takes any responsibility for the full accuracy, completeness, appropriateness or usefulness of the Expert's Opinion. In case any user relies on such Expert's Opinion, he/she may do so at its own risk. Under no circumstances will the Sryngar, Company, its employees, representative or affiliates be liable for such Expert's Opinion or for its consequences.
For any general information posted on the Site, users must not infer or assume that such information necessarily applies to them.
16. DISCLAIMER OF WARRANTY
You acknowledge and undertake that you are accessing the services on the site and transacting at your own risk and are using your best and prudent judgment before entering into any transactions through the site. We shall neither be liable nor responsible for any actions or inactions of sellers nor any breach of conditions, representations or warranties by the sellers or manufacturers of the products nor hereby expressly disclaim and any all responsibility and liability in that regard. We shall not mediate or resolve any dispute or disagreement between you and the sellers or manufacturers of the products.
We further expressly disclaim any warranties or representations (express or implied) in respect of quality, suitability, accuracy, reliability, completeness, timeliness, performance, safety, merchantability, fitness for a particular purpose, or legality of the products listed or displayed or transacted or the content (including product or pricing information and/or specifications) on the Site. While we have taken precautions to avoid inaccuracies in content, this Site, all content, information (including the price of products), software, products, services and related graphics are provided as is, without warranty of any kind. We do not implicitly or explicitly support or endorse the sale or purchase of any products on the Site. At no time shall any right, title or interest in the products sold through or displayed on the Site vest with us nor shall Sryngar have any obligations or liabilities in respect of any transactions on the Site.
We shall neither be liable or responsible for any actions or inactions of any other service provider as listed on our Site which includes but is not limited to payment providers, installment offerings, nor warranty services amongst others.
We do not make any representation or warranty as to specifics (such as quality, value, saleability, etc.) of the products or services listed to be sold on the Site when products or services are sold by third parties. We do not implicitly or explicitly support or endorse the sale or purchase of any products or services on the Site. We accept no liability for any errors or omissions, whether on behalf of itself or third parties.
We are not responsible for any non-performance or breach of any contract entered into between you and the sellers. We cannot and do not guarantee your actions or those of the sellers as they conclude transactions on the Site. We are not required to mediate or resolve any dispute or disagreement arising from transactions occurring on our Site.
We do not at any point of time during any transaction as entered into by you with a third party on our Site, gain title to or have any rights or claims over the products or services offered by a seller. Therefore, we do not have any obligations or liabilities in respect of such contract(s) entered into between you and the seller(s). We are not responsible for unsatisfactory or delayed performance of services or damages or delays as a result of products which are out of stock, unavailable or back ordered.
Pricing on any product(s) or related information as reflected on the Site may due to some technical issue, typographical error or other reason by incorrect as published and as a result you accept that in such conditions the seller or the Site may cancel your order without prior notice or any liability arising as a result. Any prepayments made for such orders will be refunded to you per our refund policy as stipulated.
You shall indemnify and hold harmless Sryngar as owned by Sryngar IT Services Pvt. Ltd., its subsidiaries, affiliates and their respective officers, directors, agents and employees, from any claim or demand, or actions including reasonable attorney's fees, made by any third party or penalty imposed due to or arising out of your breach of these Terms and Conditions or any document incorporated by reference, or your violation of any law, rules, regulations or the rights of a third party. You hereby expressly release Sryngar as owned by Sryngar IT Services Pvt. Ltd. and /or its affiliates and/or any of its officers and representatives from any cost, damage, liability or other consequence of any of the actions/inactions of the sellers or other service providers and specifically waiver any claims or demands that you may have in this behalf under any statute, contract or otherwise.
18. THIRD PARTY
Parties other than Sryngar and its affiliates may operate stores, provide services, or sell product lines on the Site. For example, businesses and individuals offer products via Marketplace. In addition, we provide links to the websites of affiliated companies and certain other businesses. We are not responsible for examining or evaluating, and we do not warrant or endorse the offerings of any of these businesses or individuals, or the content of their websites. We do not assume any responsibility or liability for the actions, products, and content of any of these and any other third-parties. You can tell when a third-party is involved in your transactions by reviewing your transaction carefully, and we may share customer information related to those transactions with that third-party. You should carefully review their privacy statements and related terms and conditions.
You acknowledge and recognize that we are a private commercial enterprise and reserve the right to conduct business to achieve our objectives in a manner we deem fit. You also acknowledge that if you breach the conditions stated on our Site and we take no action, we are still entitled to use our rights and remedies in any other situation where you breach these conditions.
In addition to any other legal or equitable remedies, we may, without prior notice to you, immediately terminate the Terms and Conditions or revoke any or all of your rights granted under the Terms and Conditions. Upon any termination of this Agreement, you shall immediately cease all access to and use of the Site and we shall, in addition to any other legal or equitable remedies, immediately revoke all password(s) and account identification issued to you and deny your access to and use of this Site in whole or in part. Any termination of this agreement shall not affect the respective rights and obligations (including without limitation, payment obligations) of the parties arising before the date of termination. You furthermore agree that the Site shall not be liable to you or to any other person as a result of any such suspension or termination. If you are dissatisfied with the Site or with any terms, conditions, rules, policies, guidelines, or practices in operating the Site, your sole and exclusive remedy is to discontinue using the Site.